Thursday, January 14, 2010


You would never think that the IRS would be one of the good guys in this story.

Playing against type, they've been gentlemanly, open, responsive.

New York State has also been easy to deal with.

Why are the private sector bureaucracies we are dealing with so poorly run? I guess executive compensation takes priority over investing in the people and resources necessary to provide decent customer service.

By the way, many people seem surprised when you tell them that it is possible to get the IRS to discharge a lien in a short sale. This is thanks to the agency's scintillating Publication 783. Don't forget to send you request for tax lien discharge to the right IRS office! For that info, I recommend IRS publication 4235.

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